The County-wide launch of Līve-brary.com takes place Tuesday, September 21 from 3 to 9PM.  To help your library participate, we have prepared logos, graphics, training help, and our Branding Guide.   All of this information is available on a USB drive as well for your convenience by contacting Roger Reyes. Click here for more information.

If you missed our training sessions, watch them here.

First,  Diane Eidelman walks you through the Līve-brary.com page to help you find your way to great services offered to all patrons with Suffolk County library cards. Next, Emily Clasper explains how you can contribute multimedia content to be included in the Līve-brary.com social media sites so that your library becomes part of the conversation with our users.

Patron Assistance: Become an OverDrive Download Library Specialist

Thursday, September 16th at 3:00 PM EDT.  Access Code:  5736000.

Description: We'll help take your understanding of OverDrive download media to the next level so you can share your knowledge through support and training. We'll review frequently asked questions, support tips, and online help resources.

Duration: 1 hour.

CONFERENCE SETUP: Please complete all steps below.

The training will be conducted using ReadyTalk, which uses online web sharing and telephone conferencing.

Step 1: Conference testing and setup – At least one day prior to conference

1. Flash install:  An Adobe Flash Plugin is needed for this conference.

Go to:  www.readytalk.com.  Locate the 'Join a Meeting' box, and click 'Test your Computer'.  A pop-up box will be displayed.

• If your computer is setup properly for the conference, you’ll see a green circle with a check mark.
• If not, instructions will be provided, including a link to install the Adobe Flash Plugin.

1. Internet connection:  OverDrive recommends using a hard line Internet connection rather than a wireless connection.

1. Audio connection:

• A speaker phone is recommended for the audio conference.
• If your location wishes to attend but cannot dial in due to limited phone lines, please contact your OverDrive Project Manager for additional information.
• ReadyTalk allows up to 96 locations to call in to each training.

1. Location:  For the benefit of others on the call, please choose a quiet location for your training.

1. Make a note of the ReadyTalk access code listed in this email for the date and time you are attending (from 'Conference Details').
2. Open your Internet browser and go to:  www.readytalk.com.
3. Locate the 'Join a Meeting' box.  Enter your access code - 5736000.
   1. Next, Ready Talk will display the 'Participant Registration' screen.  Please enter your information as prompted, and our staff will send follow-up information after the call.

1. Make a note of the ReadyTalk access code listed in this email for the date and time you are attending (from 'Conference Details').
   1. Dial the appropriate number from your touch-tone phone.

Participants within US / Canada:  1.866.740.1260

Your patrons can now use the familiar Innovative eCommerce interface to donate to your library!  Use our buttons or create custom images of your own.  The “donate” link is on the Suffolk County Catalog scope, and can be added to your OPAC scopes.  When a donation is made, we receive an email that we will forward to an address you provide to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

These emails come from patron submissions; not from our patron database.  Your patron may chose to be anonymous or misspell their name.  The only verifiable information we receive is the last four digits of a credit card, billing address, and zipcode.  We cannot positively identify the donor, nor do we send receipts or acknowledgment to the donors.  They may print a receipt when they use the online form.

We anticipate making a separate payment to your library for donations as we do for your regular eCommerce payments.  We will begin monitoring this as of January 1, 2010, and payments will be made quarterly.

https://alpha2.suffolk.lib.ny.us/iii/ecom/donate.do